“I’ve worked with Hugh as both a director and a producer, on DVD commentary, video extras and at media events, and he has always performed above and beyond the call of duty, even to the extent of rushing in person over to my house to make sure that I had one of his company’s products on the playlist for a lecture. He was always prepared to go that extra mile to push the products in his care, to a recognisable effect, he has an infectious enthusiasm and a deep empathy for the needs and wants of the end-user.”